Question

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windows explorer.exe error

By bakasweet ·
pentium 4 [ Intel 865 PERL]
windows XP Pro
ATI All in Wonder 9000 pro

everything works fine except this error which I receive any time I open file folders containing video files. Also ALL video players are NOW malfunctining.
ran AVG anti-virus and AVG anti-spyware
ran Registryfix. reloaded graphics drivers and reinstalled players.

what's relly happening? HELLLLP!!!

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All Answers

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A couple of things to try

by Tig2 In reply to windows explorer.exe erro ...

Boot to safe mode and rerun your AV. Freshest copies are best. DO NOT boot to safe and then go out on the net. BAD plan!!!

Go to www.ccleaner.com and download Crap Cleaner. Run it against issues and the registry. Run it recursively as a thing that it removes in one pass may expose things that it will only catch in subsequent passes.

Let us know what happens.

Good Luck!

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windows error

by jordanspcrepair In reply to A couple of things to try

check your computer for windows updates.

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Try a small test

by bhatnagar_nitin In reply to windows explorer.exe erro ...

1) Download/test a small sample video file(.avi such as c:\windows\clock.avi) into a different folder than the one which is causing this crash.
2) Try to play this file from windows media player first and don't open the explorer.
3) If it works then open the windows explorer and next open from there too.
4) If it don't work, then your computer is not upto date and you need to download the WMP9 runtime plugins atleast. For this, goto windows update site and download updates for your computer. Here's the site:
www.windowsupdate.microsoft.com
5) If not the above cases at all, and your sample file is playing perfectly from windows explorer too, then it's for sure that the previous video files causing explorer to crash, are corrupt and you need to delete/backup them in order to explorer.exe work perfectly.

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