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Windows Freezing

By connectknee ·
Hi

I work in an Elementary school. I have a
gateway e-3200 with 128mb of ram operating with Windows 95b. A problem has recently surfaced with this computer. When you put a cd in, the computer freezes. Many kid's touch this computer, so I am not sure what caused it. The computer runs fine when not trying the cd rom. I have replaced the cdrom with another. The freezing still occurs. I also replaced the IDE cable and again the computer still freezes. Any suggestions would be welcomed.

Thank you,

Paul Konecny

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by dmiles In reply to Windows Freezing

I would think that it is a hardware problem,since the computer hangs.

Boot computer to safe mode by pressing the F8 key,right-click on my computer and select properties and check device manager for a yellow exclamation next to cd rom,if not then trouble shoot by inserting startup disk with cd rom drivers,boot computer and type in FDISK,select the option to run setup without cd rom support,after process completes eject and re-boot

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by connectknee In reply to

I tried what you suggested, but I still had the same results. Thank you for your response.

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by Oz_Media In reply to Windows Freezing

Sound like a problem with Windows Explorer.

You should start by running the System File Checker, place the Win95 CD in the drive (or if it is imaged to disk you may need to enter a path to the WIN95 files when prompted).

Click START>RUN and type, sfc.exe then press enter.

This will open the System File Checker that will scan for damaged, missing or altered System files.

After a reboot, you should be okay.

If not...please post back!

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by connectknee In reply to

Thank you. Your suggestion worked.

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by connectknee In reply to Windows Freezing

This question was closed by the author

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