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Windows hangs on shutdown

By cdb ·
Running 38 Compaq Deskpro 2000's with Win95 osr2 and Explorer 4 everything is fine. I loaded Explorer 5 and the machines hang at the Windows "cloud" shut down screen. I loaded Explorer 5.5 same thing. I've disabled all power saving controls, Windowsand bios. There is no bios update from Compaq. Is there a patch I don't know about? Can I remove the Explorer compleatly? Thanks for the help Chris

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Windows hangs on shutdown

by dmiles In reply to Windows hangs on shutdown

Go to the Microsoft knowledgebase to see articles on 98 shutdown problems
Another option would be to download the latest service release to see if that will help.
Remove IE5, you can restore to previous version by going thru the Add/Remove programs and clicking on IE,then click remove button ,choose the option to restore to previous version.
You can also check to see if the screen saver may be causing a problem

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Windows hangs on shutdown

by cdb In reply to Windows hangs on shutdown

Have spent 6 hours on the Microsoft site and my sources generaly. Of couse I can remove programs through the Add/Remove I am thinking that that will not remove the critical system file causing the problem. As these are business computers no screen savers are allowed.

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Windows hangs on shutdown

by Computechie In reply to Windows hangs on shutdown

It's not an issue with your computer, it's Windows that does the hang. I do think that Microsoft has a patch for this problem. Look around their site and see what you can find. You might be able to get rid of IE completely on a Win95 machine, as IE isn't as integrated on '95 as it is in '98 and ME. If when you upgraded you had the installation program backup your old configuration, you can run it again to get rid of IE 5, and go back to 4. Personally I dont see much in 5 and 5.5 that I cant live without so version 4 is probably good enough for most users. Hope this helps you out.

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Windows hangs on shutdown

by cdb In reply to Windows hangs on shutdown

It is a problem with hardware as well. On the same network there are 5 Compaq EN-400's. These are a later machine. Running the same software, they all shutdown properly. That is why I thought it had to do with the power settings. There was no backup option on the install for system files. I agree with you there is nothing in 5 or 5.5 I want however the customer wanted. If I can sove this I'll recommend Opera.

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Windows hangs on shutdown

by Don Christner In reply to Windows hangs on shutdown

I had same problem when I upgraded to IE5. I don't know why, but the fix for me was to disable the check floppy at shutdown option in my ANTI-VIRUS software. I know, makes no sense because it worked fine before IE5, but it worked for me.

Don

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Windows hangs on shutdown

by cdb In reply to Windows hangs on shutdown

still am confused with the 4 "next model" Compaqs that work just fine.

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Windows hangs on shutdown

by st_2928 In reply to Windows hangs on shutdown

I know Win98 did came with a shutdown patch from Microsoft web site. Try and see whether you can download from there. Hope it work for you.......

ST

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Windows hangs on shutdown

by cdb In reply to Windows hangs on shutdown

Thanks,I've searched the Microsoft site for something for 5 hours.
So far I can not find anything to account for this.

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Windows hangs on shutdown

by reeree In reply to Windows hangs on shutdown

HELLO, THE USER SAID HE/SHE IS USING WINDOWS 95 OSR2

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Windows hangs on shutdown

by cdb In reply to Windows hangs on shutdown
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