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windows installer

By Ryu98 ·
Hi, i'm trying to install a new program to my laptop that's running windows xp. But when i run the setup launcher it will first check for the operating system version and everything is fine there. Then the problem start when is checking for the configuring windows installer, the bar goes half way then it stop and i get this error messege. 1628:Failed to complete installation

thanks in advance

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by TheChas In reply to windows installer

Start by downloading and installing the latest update to Windows Installer from Microsoft.

If that does not take care of the problem, make sure that ALL running programs are closed.
This includes your anti-virus and firewall programs.
You should have NO icons on the taskbar or system tray when installing software.

If this application performs the same function as some other software on your system, you may need to un-install the other application first.

Chas

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by Ryu98 In reply to

Hi, thanks for your advice, i'm still having problems with the installer. I can't find the newer version. I went to microsoft website but i only got info on previous windows installer, but not for windows xp..

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by Kumaran In reply to windows installer

This looks to be a problem with either the installer [say install shield] or if you do not have sufficient rights/permissions on the unit to install the software.

First best thing to do is to ensure that there you close all the applications shown in the systray. Also, use Start- Run - type MSCONFIG and click OK, then click Startup tab and click 'Disable all'button. Click Apply & Ok to restart the computer. now try to install the software. This ensures that there is no other software engaging the installer or that there is no second instance of the installer is available.

The next thing to do is to check with the System administrator for install permissions and you may check the permissions on the "Program Files" folder.

This should help.

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by Ryu98 In reply to

Hi, thanks for your advice. I did what u said on your answer but i still can't install the software.

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by Ryu98 In reply to windows installer

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