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Windows Malfunction

By richard.walker3 ·
I have a win Xp machine that has been acting more than a little snakey lately. Both video and modem problems as well as not being able to downlaod patches to XP. Well the patching problem went away and I replaced my videon card so those problems are gone but problems with my mouse and outlook express made my neighbor suggested I reinstall my operating system. Bad move. Now My modem refuses to configure for use with other programs such as ATT worldnet services and faxing. It is a Broadxent DSI V.92 PCI DI3631 modem with the latest and greatest drivers installed. And I get the message"rundll32.exe-Entry Point Not Found" whenever I try to look at any of the properties of my computer. Anyone have any suggestions? I'm at a total loss as to what to do now.

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by Oz_Media In reply to Windows Malfunction

Apparently this error is resolved with SP1 but I guess the problem is getting online to begin with.

one suggestion I found is to run System File Checker, which will require the XP CD but will scan and replace any altered or corrupted system files. I usually recommend this for similar Win98 problems but it should help here too.

Here's the full reply I found:

"The following assumes you have an actual XP CD as opposed to a restore CD or
restore partition supplied by your PC manufacturer.

Go to Start, type sfc /scannow in the run box and press enter. Note, there
is a space between sfc and the forward slash. You will be asked for your XP
CD. Be aware, upon inserting the CD the XP setup screen may appear, this is
not a part of sfc /scannow, rather it is being invoked by autorun. Simply
minimize the screen and allow sfc to continue."

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by Oz_Media In reply to

MS knowledgebase has an article relating to the same/similar error on boot.
Knowledgbase article #330159

It applies to NVidea drivers and chipsets, with you mentioning that you updated the graphics card, this may be a good avenue to review. You may also want to try reverting to OLDER modem drivers, new ones MAY be buggy as many new drivers are.

Good luck

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by richard.walker3 In reply to

Sorry. I tried this already and it just made things worse. I finally reformatted the drive and reinstalled everything from scratch. Thanks for the reply though. I appreciate the help I can receive here. It is on the mark about 99.5 percent of the time.

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by richard.walker3 In reply to Windows Malfunction

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