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Windows ME and HPP1000 Printer problems

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7 replies

by brennand

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I have Windows ME installed. I tried to install a HP P1000 PhotoSmart printer on LPT1. I have set port in BIOS to ECP as instruced by HP. PlugnPlay finds the printer and I then install using HP software (as instructed). HP install informs me it can't find printer. If I uninstall to try again, Windows hangs on a restart and won't enter. I have to go thru SAFE mode and disable printer port. If I try to remove the port afterwards and then refresh, I get the same system hang-up. Any ideas?

7 replies

by grondin_e

This is why no one likes windows me... however that is not going to solve you problem.. My first suggestion is for you to uninstall everything. then try to add the printer with add/remove hardware. that should do it. if not, call HP tech support andask if they support WINme. they accually may not. however, i think your best bet it to scour the internet and find a driver that was built for your printer and winme.. try to go to microsoft windows update. It should be an icon on your desktop, in your start menu and somewhere else hidden. if not, it is www.windowsupdate.microsoft.com try there to find the latest service pack. The site automaticly checks your system and then gives you the available updates for free.
also make sure you go not have any IRQ conflicts, and that your hardware is set up properly.. you said LPT1 so that is fine.
good luck..

by paul d. masley

Win Me and the HP1000 is a pain. I have a system running both and for some mysterious reason, it will just loose the printer.

This printer will either use the lpt1 port or the USB ports. The printer also uses a dot 4 driver. Look in your device manager and make sure that it is installing the dot 4 drivers. There should be three of them in the configeration for your printer.

Disabling the port will get you nowhere but a system hang. Been there, done that.

Before you do anything, change the printer cable, either to the lpt1 port or replace using a USB cable. Hp is very critical of being able to comunicate to the printer while the install is going on.

If the Dot 4 drivers are not there, completely remove the printer using the add/remove printer icon. Insert the HP disk and let it completely install.

Leave the disk in and then reboot. It may want to reinstall again. Let it do so. If it attempts to communicate and again fails, check the lpt1 port with another printer. If the other printer works, it sound like HP will be replacing a printer. If not remove the port, do not disable it. Leave the HP disk in and attach the 1000. ME will reinstall the port on the next boot and then attempt to reinstall the 1000.

Hope this helps.

Paul.

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