windows me and internet explorer

I have AOL and i can get to the welcome screen, but if i try to access anything after that i get this address in the address bar “res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/navcancl.htm#http://help.channels.aol.com/” and the “no page to display on the page. AOL sayd its my internet explorer and ive uninstalled it and reinstalled it and it still does the same thing?