General discussion

Locked

windows me and internet explorer

By singmee2sleep ·
I have AOL and i can get to the welcome screen, but if i try to access anything after that i get this address in the address bar "res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/navcancl.htm#http://help.channels.aol.com/" and the "no page to display on the page. AOL sayd its my internet explorer and ive uninstalled it and reinstalled it and it still does the same thing?

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by dmiles In reply to windows me and internet e ...

The reason you're having this problem is the file is loaded when Windows boots.
That's why this error is occurring, the file is in use. Give this a try, by replacing
the file from DOS.

Reboot the computer with a Win98 boot disk, select CD rom support when prompted.
Note which drive letter the CD is assigned. When you reach the A> prompt, place
the Win98 CD in the CD rom drive.

Now from the A> prompt, type EXT and press enter. The first prompt you see
will ask for the location of the CAB files, enter E:\Win98 (or the assigned drive
letter)Win98 . Now follow the instructions. You need to extract SHDOCLC.DLL
to the C:\Windows\System directory.

Using Netscape when accessing AOL works better than using IE

Collapse -

by sgt_shultz In reply to windows me and internet e ...

are you making sure that you start up your connection using the aol version of ie first, minimise that then use your preferred browser?

Collapse -

by willcomp In reply to windows me and internet e ...

Sounds like a DNS problem. To resolve, you will need a Win Me CD or have cab files on hard disk.

1. Go to Settings -> Control Panel -> Add/Remove Programs -> Windows Setup then click on Communications and select Details radio button. Uncheck Dial Up Networking.

2. Run Regedit and go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Services Right click on Winsock and Winsock2 and delete them.

3. Reboot computer.

4. Reinstall Dial Up Networking using same procedure as in step 1 except check box by Dial Up Networking. Follow prompts from there.

This procedure will remove and reinstall DNS.

A question: Did you remove adware or viruses prior to this happening?

Dalton

Back to Windows Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums