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Windows ME Help links not working - Fix?

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7 replies

by supercomputertech.com

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I have a computer with Windows ME (Mellineum Edition) that is having a problem with the HELP feature within the OS. Seems the underlined "links" to other topics and such are not working. I think the user has somehow disabled this in a setting, anddon't believe the feature is really broken, warranting an OS restore, but it's hard to tell as I haven't a lot of experience with ME and the user is in a remote location. Can you tell me how to fix the problem without replacing/restoring the OS? There was no help on MS KB, and ME doesn't have File Checker like Windows 98 did but rather a utility that constantly checks for corrupt files and fixes them on the fly (or is supposed to!) so I'm stumped!

7 replies

by thechas

The first thing to check, is that the user hasn't deleated the help files.

Many disk cleaning utilities will recommend this to the user to free up disk space.

by dklippert

Here's the MS article that may help you. It does offer some "fix it" suggestions.

Unable to Start Windows Me Help After Using EasyCleaner

Q274264

by supercomputertech.com

Close, but since spyperdog's answer covered a broader scenario (I don't think the user ran Easy Clean yet), and I can only award the answer to one, I have to go with that one. Thanks anyway!

by b_pope

heres two other MS articles you might want to look at Q276995 & Q275651

have you tried system restore?

by supercomputertech.com

System restore is right now the only option I think we have, but was looking for something else to do first.

I think your two MS articles are going to be the best yet, so you get the bone! Thanks!

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