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Windows Media Player

By HereInOz ·
Hi all,

I am running Windows XP SP2 using an onboard VIA AC97 sound chip - latest drivers. I have noticed that I get severe phase shift distortion with some music clips, either MP3 or streaming audio, and even some CDs, when playing through Windows Media Player, whereas with Real Player, and other media players, the sound is fine.

I wouldn't have a problem not using WMP at all, except that many streaming audio sources use it.

Teh problem happened in WMP version 9 and continues in v10

I checked the Microsoft site for any ideas and they mentioned a particular Creative file that WMP was not compatible with, but that file does not seem to exist on my machine.

Has anyone come up against this one, and more importantly, has anyone fixed it?

I would really appreciate any information.



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by TheChas In reply to Windows Media Player

My recommended "fix" for any problems with AC97 sound systems is to install a REAL sound card.

AC97 sound systems are akin to on-board video and software modems.
They use system resources in place of dedicated hardware.
Since Windows Media Player is from Microsoft, it likely uses more system resources than other media applications.

Aside from a discrete sound card, you can try adding memory or getting a faster CPU.

Of course, reducing the amount of running programs will also help.


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by HereInOz In reply to

Hi Chas,

I had already tried a sound card to no avail, but today I got a little more investigative and I have to say I now feel a little bit of an idiot!!

Apparently someone had been fooling around with the settings in the graphic equaliser, and that was causing the whole problem. I could have checked there first!!! Setting the graphic equaliser back to flat fixed the problem. Just glad it was my machine and not a client's! :-)

Cheers, Alan

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by LMon In reply to Windows Media Player

Have you tried uninstalling and reinstalling the wmp player it might just do the trick

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by HereInOz In reply to

See response to Chas above. Thanks for the help.

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by HereInOz In reply to Windows Media Player

This question was closed by the author

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