Windows Forum

Ask something
Discussion Locked

Windows Media Player 7.1 & Windows 2K

0 helpful
3 replies

by rileysue

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Gateway Solo 9300 E Pro with Windows 2000. Windows Media Player 6.4 works fine. If I upgrade to version 7.1. The laptop will not completely shut down. The LCD screen stays active and continues to draw power. The only way to completely power off is to use the power button. It only does this with version 7.1. Any ideas?

3 replies

by stoobydo

If:
The monitor screen appears black and has a white cursor in the left corner of the screen after Windows 2000 shuts down.
The computer hangs when you put it into Standby mode.
Then:
To resolve this issue, remove the Adaptec CD-R plug-in:Click Start , point to Settings , and then click Control Panel .
Double-click Add/Remove Programs , click Windows Media Player 7 , and then click Change/Remove .
Specify Remove Windows Media Components , and then click Next .
Click to select the Adaptec Plug-in check box, and then continue through the Windows Components Wizard.
After the wizard process is complete, restart the computer.

This discussion is closed to new replies.