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Windows Media Player Help / Vista OS

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3 replies

by scottshirley2

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I am running Windows Vista OS. Recently, my Windows Media Player stopped working. When I try to open the program, nothing happens, it just sits there. No error message, no pop up, no activity, nothing. I have tried to launch the program multiple ways with no luck. I even tried turning off my antivirus software, then opening it. No luck. Any suggestions on a fix or why it will not open. Frustrating!!!

Thanks for your help!

3 replies

by p.j.hutchison

1. Does Event Viewer report anything wrong.
2. Move any files in \My Documents\My Music to other location, in case there is a corrupt playlist or library or music file.
3. Delete your WMP settings from Registry:
HKCU\Software\Microsoft\MediaPlayer.
4. Run SFC /SCANNOW for system file replacement/corruption.

by suidaeempathy

The same thing happened to me when working swapping video cards. I uninstalled the graphics driver and application. Then, I downloaded and installed the latest graphics driver/application (ati in my case) and it solved the issue.

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