Windows Picture and Fax viewer is gone

By swollenburg ·
Hi - I tried to run the regsvr32 /i shimgvw.dll repair for this - but what I get is shimgvw.dll was installed but the Dll install entry point was not found. Dll install may not be exported, or a corrupt version of shimgvw.dll amy be in memory. Consider using Pview to remove it.

I went to the C drive and to I386 and found the shimgvw.dll entry and deleted it and then restarted the computer. I then went to another computer and copied the shimgvw.dll file over and placed it on the computer that I am having truble with and it still does not work.

What else can I do??

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All Answers

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Try this

by Jacky Howe In reply to Windows Picture and Fax v ...

Click Start Run and type in sfc /scannow it will probably ask for the Windows CD. Reboot when its finished.

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Window picture and fax viewer trouble

by swollenburg In reply to Try this

Thanks for replying to my call for help. This did not work. I ran it - it did not ask for a cd and then I rebooted and still no picture and fax viewer. I am running Windows 2000. Does this version have picture and fax viewer?

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It does

by Jacky Howe In reply to Window picture and fax vi ...

Here is a couple of things to try.

The command to run Windows Picture and Fax viewer is:

rundll32.exe C:\WINDOWS\System32\shimgvw.dll,ImageView_Fullscreen path-to-picture
So, to answer the first question: shimgvw.dll probably exposes the objects needed to use Windows Picture and Fax Viewer as an OLE object.

As for the second, restoring Windows Picture and Fax Viewer as the viewer for images:

Note what file extension you want to change the default for. That's the ".jpg", ".gif", and so on at the end of the filename. It indicates the type of picture, and more importantly, it's what Windows uses to decide what program to use to display it.
Open up Windows Explorer. (The Windows Key + E, on many keyboards.)
Find any file with that same extension.
Right-click on the filename, and select Open With ....
Select Choose Program at the bottom of the list that's displayed.
In the resulting dialog box, "Windows Picture and Fax Viewer" should already be listed. Click on it.
Check the box labeled "Always use the selected program to open this kind of file".
Press OK
If for some reason it's not already in the list, you can force the association by following these steps, still in Windows Explorer:

On the Tools menu, click Folder Options...
Click on the File Types tab.
Scroll down to the extension you care about, for example "JPG".
Press the Restore button, if it exists.
Press the Advanced button.
Click on the Open action.
Click on Edit...
In the Application used to perform action: enter C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\System32\shimgvw.dll,ImageView_Fullscreen %1. Where "C:\WINDOWS" is the directory containing your Windows installation.
Press OK
You'll want to repeat that for every extension (GIF, JPG, JPEG, etc.) for which you want to change the behavior.

Update: Another approach to re-installing Windows Picture and Fax Viewer is to click on Start, Run... and type in:

regsvr32 /i shimgvw.dll
and press OK. Then press OK again on the resulting success message.

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Windows Picture and Fax viewer is gone - Still No luck

by swollenburg In reply to It does

I tried all the different steps you so graciously outlined for me to try. However, what I get is an error message that says the select module cannot be found. I also cannot get Internet Explorer to work withour a bunch of run time error messages popping up. I cannot get the Windows updates to install either. I cannot Fdisk this machine as I do not have the install disks as the machine came with the OS on it. Any suggestions? I am running Windows 2000 and Office 2003. Any help you can give me would be greatly appreciated. Thanks

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Could you

by Jacky Howe In reply to Windows Picture and Fax v ...

be a bit more specific on the run time error messages.

Remove any Toolbars that may be installed. EG: Google Yahoo
Remove any Messaging programs eg: Yahoo

Go to a Command prompt and type in chkdsk /r and press Enter, it will say that it cannot do it until a restart is performed. Restart the PC and let it run.

On a clean PC download and install these two programs. Update them and then copy the installed folders to a Memory Stick. They will run from the folders. Run Sophos and then Spybot.

Download Sophos and the latest IDE Files. Install it and extract the IDE files to the SAV32CLI folder. I normally create batch Files for the 4 runs.
EG: Sav1.bat

Running an information scan
To run a scan for information only, so as to create a log, type the following at the command prompt:


This will create a log of infected files, but will not disinfect or delete any infected files. You can then copy the log to a floppy disk for printing or emailing. If you run SAV32CLI without the -P command line parameter, the information on viruses will be written only to the screen.

Disinfecting infected files
To disinfect infected items with SAV32CLI, use the '-di' command line parameter.

If a file is infected more than once (either with different viruses, or several cases of the same virus), you might need to run multiple scans to disinfect all virus infections.
Do not use the command line parameter '-remove' in the same scan as '-di', as you could delete a file which could have been cleaned.
If the infection on the computer seems to be progressing rapidly, back up your data to CD or DVD before attempting disinfection.
The '-di' command line parameter will disinfect infected boot sectors, some infected program (.exe) files, and infected documents (e.g. .doc, .xls).

So, if your computer has been infected by a number of viruses, macro viruses, and worms, shut down the infected processes (either manually, or by using safe mode with command prompt), then run a series of scans to disinfect and remove these malicious programs. Make a log of all scans.

First run


Make a note of the number of files disinfected.

Run the scan again, with a different log name


If the number of files disinfected has decreased, run a third scan. If it has not, or the number is '0', remove all other virus files:


The above scans will disinfect all files that can be disinfected, and remove the rest.

During this process any infected documents will have been disinfected. Check the relevant virus analysis to find out if the virus involved could have corrupted data in the document. If you check the logs, you may well find that some worm or Trojan files were infected with a virus, so they were first disinfected, then removed.

Download Spybot - Search & Destroy 1.5.2 and install it. Update it.

Have a look on your PC for a folder named I386 and if it is there let me know the size of the folder and the amount of files in it.

How long has your PC been experiencing these problems?

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