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windows protection error at shutdown

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2 replies

by niveksnave

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when i attempt to do shutdown the error message
windows protection error at shutdown appears
and sez to restart computer but i have to shut the power off to restart it?

2 replies

by dmiles

The error is being caused by a VxD that may be conflicting at shutdown,try starting computer and booting into Safe Mode,check for device conflicts
Also you can check the Microsoft knowlegebase articles Q188867-Windows 98
Q238096-Windows 98 SE

by niveksnave

I appreciate the answer but I am completely computer iliterate and don't understand this I have a friend who will be visiting in two weeks who can probably figure it out

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