Windows Script Host Error Message

Sony VAIO RX550 running Win XP Home displays the following error msg on startup:
Script: C:\ProgramFile\Support.com\client\lserver\server.vbs
Line: 24
Char: 1
Error: Could not create object named “WScript.shell”
Code: 80040111
Source: wscript.createobject
Seems to be a script file for online updates from Sony possibly from PCCillin. Sony KnowledgeBase has no info. I’m stumped. Any assistance will be appreciated.