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windows shutdown

By jkconcrete ·
My windows 98 SE computer will not completly shut down. When i click start.....then shut down it goes to the windows is shuting down screen and just sits there and will not go to the "its safe to turn your computer off" screen. I have reloaded windows 98 SE but it did not help. I do not know where to look for the problem.

Thanks Rob

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by int In reply to windows shutdown

problems is a driver issue
do you have a network nic adapter configurated
and installed the latest and newest drivers for y vga card

try with msconfig.exe
make ajustments in startup and load only the things that are nessesary to boot windows

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by wcp In reply to windows shutdown

There are two probable causes and fixes.

1. Windows 98SE shutdown problem is a known issue and MS offers a patch.

2. If you installed Norton antivirus program, occasionally this causes a shutdown problem.

to resolve this, open the program and go to

Option | Autoprotect | Advanced and from the right pane, uncheck "Scan floppy disk in A for

boot virus when shutting down".

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by TheChas In reply to windows shutdown

You may need to enable ACPI mode in BIOS settings.

Look in the power management section.

Just a quick reality check, only ATX style systems can perform a full automatic shutdown.
If you have an AT style power supply it MUST be manually turned off.


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by Murray Brydon In reply to windows shutdown

If none of those suggestions work then create a shortcut on the desktop with the target
c:\windows\rundll32.exe user,exitwindows
and use that to shut down.

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by wlbowers In reply to windows shutdown

This microsoft knowledge base article addresses this condition in 98se.

remove spaces that show up in copy and paste.


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