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Windows Shutdown

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by shanghai sam

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We have tried multiple of things to fix windows 98 second edition not shut down...Patches and everything....It will work for about a couple of weeks then all of sudden machine will not shutdown properly...

Any suggestions...

3 replies

by dmiles

Could be a number of things that you may have already checked
See the Microsoft knowledgebase for Windows 98SE shutdown fixes,then note the setup and configuration on machine while it is performing the proper shutdown,then when the problem starts check against notes to see what has changed,which may narrow down as to what is causing the shutdown problem.

by ann777

Here's a step-by-step. Unfortunately there's multiple causes; the issue is that you have too many programs running in memory and when you try to shutdown, the task does not complete because of the lack of available resources.

http://www.aumha.org/a/shutdown.htm

by msteffan

AntiVirus software will cause Win98 to not shut down a lot of times - namely Norton. There are 2 ways Norton can cause a freeze @ shutdown.

1) Norton will scan for a floppy disk when it shuts down. Doing this can cause the program to hang - and stop windows from shutting down.

FIX: - Download floppyscanoff (I believe that is what it is called) from symantec (www.symantec.com)

2) Another hang can be corrected by updating SYMEVNT. This file can also be obtained from the symanted website. (This fix will also correct the Illegal Operation error in RTVSCN that happens a lot of times when windows first boots.

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