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windows/system32/config/system crash

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My dell dimension 8400 XP os is not working. My only options are f2 or f12. I went into the f2 option, made the cd rom drive the first boot drive, as I have the original boot disc for my computer, and the darned thing doesn't recognize the cd rom drive so I can't boot from a disc. Now what? PLEASE PLEASE PLEASE HELP

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by Former member

Make sure that your dvd/cd drive is the boot device, go into the bios ("F2" or "Del" key, or which ever key is shown for the bios) when in go to "boot" section and place your dvd/cd drive as first in the list, then reboot with your Windows disk in the drive and follow the instructions very carefully below.

If you get the error:
Windows could not start because the following files is missing or corrupt
\WINDOWS\SYSTEM32\CONFIG\SYSTEM or \WINDOWS\SYSTEM32\CONFIG\SOFTWARE
1.Insert and boot from your WindowsXP CD.
2.At the first R=Repair option, press the R key
3.Press the number that corresponds to the correct location for the installation of Windows you want to repair.
Typically this will be #1
4.Enter in the administrator password when requested
5.cd \windows\system32\config
6.Depending on which section was corrupted:
ren software software.bad or ren system system.bad
7.Depending on which section was corrupted
copy \windows\repair\system
copy \windows\repair\software
8.Take out the CD ROM and type exit

Do this below first, if it works then Ok. If not do the top one.

Repair Install
If XP is corrupted to the point where none of the previous solutions get it to boot,
you can do a Repair Install that might work as well as keep the current settings.
Make sure you have your valid WindowsXP key.
The whole process takes about half an hour depending on your computer
If you are being prompted for the administrator's password, you need to choose the 2nd repair option, not the first.
1.Insert and boot from your WindowsXP CD
2.At the second R=Repair option, press the R key
3.This will start the repair
4.Press F8 for I Agree at the Licensing Agreement
5.Press R when the directory where WindowsXP is installed is shown. Typically this is C:\WINDOWS
6.It will then check the C: drive and start copying files
7.It will automatically reboot when needed. Keep the CD in the drive.
8.You will then see the graphic part of the repair that is like during a normal install of XP (Collecting Information, Dynamic Update, Preparing Installation, Installing Windows, Finalizing Installation)
9.When prompted, click on the Next button
10.When prompted, enter your XP key
11.Normally you will want to keep the same Workgroup or Domain name
12.The computer will reboot
13.Then you will have the same screens as a normal XP Install
14.Activate if you want (usually a good idea)
15.Register if you want (but not necessary)
16.Finish
17.At this point you should be able to log in with any existing accounts.
Hope all works out for you.

Please post back if you have anymore problems or questions.

by tarottruths

problem is I have done all you have suggested, made sure my boot was from the cd rom drive but the darned thing doesn't even recognize the cd rom drive ... I have the disc and can follow the instructions from there, but I need the darned computer to recognize the cd rom drive and boot from it ... that is where I stand right now. PLEASE HELP !

by Former member

If possible get hold of another dvd/cd drive and use this. Or make sure that the cables are connected Ok.

Please post back if you have anymore problems or questions.

by tarottruths

How would I designate a new cd/dvd drive if I were to have one and connect it via usb ... in the F2 set up will it recognize a new drive and list it as a possible place to boot from?

by Former member

Please post back if you have anymore problems or questions.

by tarottruths

Would this work? I get a new SATA hd drive, make my current messed up drive a ghost drive and the new one the primary then connect it via usb, install the xp over again. Will I be able to recover my data/photos/stuff from the old hd? Can I do this without having to open up the tower, in other words, hook up an external hd and make it primary? Thank you again, for all your help. I am exhausted and pissed at this point. I hope I can figure this out.

by Former member

Add the new drive install Windows blah blah, when finished plug in your (make sure your computer is switched off) old drive and then you will be able to access your old drive with your info on.

Please post back if you have anymore problems or questions.

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