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Windows Unlock/Shutdown Problem

By sshippee ·
We have just completed an upgrade of Novell Netware from 6.0 to 6.5 and, in the process, upgrading all clients to version 4.91. All 150+ workstations are Windows XP Pro.

When we rolled out the new client to the workstations, we discovered that there are a small number of workstations and one Windows 2000 server that are having a peculiar problem.

When a user returns to the locked workstation and enters their NDS password, the workstation will appear to go into immediate shutdown mode "Savings your settings..." etc. However, it does not actually shut down or anything. The workstation is frozen and unresponsive at that point and must be manually power cycled.

This is an inconvenience for our workstations users, but it is a real problem for the one server that is experiencing this issue.

If anyone has experienced or is aware of a solution to this issue, I would greatly appreciate your assistance.

Thank you kindly.

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by pierrejamme In reply to Windows Unlock/Shutdown P ...

I have not eexperienced that issue, however I did not install NMAS and possibly you did.
There have been several patches to 4.9.1, see:
http://support.novell.com/servlet/filedownload/uns/pub/491_pka.exe/
Download and test on the worst actors.

Scan for spyware with Spybot Search & Destroy version 1.4 - fully updated.

Others will want to know more specifics, so you might as well supply now. for example:
Service packs on the servers?
NMAS installed?
IPX or IP or both?
Is SLP installed if IP only? {Critical}
Switches or Passive Hubs?

Just for starters.
good luck,
peter

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by mrjay67 In reply to Windows Unlock/Shutdown P ...

I would double check what is running. To me they either have spyware/adware or the like running causing problems or something maybe"benign" like real player/real jukebox or something similar. I had problems with Real software causing lockups in 3.2/3.4 updates before they even rebooted.

If you find unneccasary software runing in the tray or startup period you can do a reg hack and remove them. Just add the reg entry to the login script and it should work ok.

Normally all you have to do is find the reg entries you dont want and add a minus the the end.
I.E: HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN
REALPLAY.EXE-

That is just an example and may not be a correct string.

hth

Jason

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by sshippee In reply to Windows Unlock/Shutdown P ...

06-20-2005

Thank you very much. The patch you pointed me to seems to have resolved our problem. We were not aware of the release of that patch.

Much appreciated.

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by jf555 In reply to Windows Unlock/Shutdown P ...

Hi, I had a similar problem and the solution was to downgrade to the Netware Client 4.83-SP2, it worked, give it a try, especially good on Windows 2000

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