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Windows Update

By kenluimask-1 ·
Hi everyone here..I had some question want to ask, when my notebook is Windows XP (SP1), it can add local printer at any time, but when i upgrade to SP2 and update all the service pack , i can't add the printer anymore..when i click the add printer icon, it didn't response..anyone encounter this problem before? thanks a lot~

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by p.j.hutchison In reply to Windows Update

Which printer model/make is it?
Have you tried a newer printer driver? There may be issues with older driver.

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by creative8008 In reply to Windows Update

Go to control panel and click on the security center icon, a window will open from the left panel choose change my way security center alerts me, a dialog box will appear uncheck all tick marks then click ok, after that you go to Windwos fire wall icon and click it then choose OFF. then oky

afte that restart your notebook then try to reinstall your printer - i hope this will help you .

Regards

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by G... In reply to Windows Update

Some printers need a new driver when XP has been updated to SP2. Check the producent web page for your printer.

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by ctrservices In reply to Windows Update

SP2 frequently kills off printing services and requires reinstallation of the printer drivers. The problem is that you must completely uninstall everything first.

After uninstalling all printer related programs in Add/Remove Programs in Control Panel, remove any related files in the Program Files directory plus any related entries in the Registry.

If you still have problems, check the tech support for your pc for complete uninstall techniques. If it is HP, click the Add Comment button and I will gladly post the procedure.

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