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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
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Windows update fails to download
Windows Update Error
Windows Update has encountered an error and cannot display the requested page.
Select from any of the following pages for information about Windows Update services, or send us your feedback.
Windows Update Home Page
About Windows Update
Support Information
You can also get online support if you are having problems with Windows Update.
Send error number to Microsoft (0x800A138F)
Note This sends error information but does not create a support incident; you may or may not receive a response.
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