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  • #2154037

    windows updates

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    by ntanjl ·

    I have re-installed windows xp pro installed the antivirus and office 2003. every time I click on the update icon within the programs menu all i get after..

    Checking if your computer has the latest version of Windows updating software for use with the website? is

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. I have not been able to update the machine after 2 rebuilds. please help has anyone else had these probs and how did you solve them. THX

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    • #2921180

      Clarifications

      by ntanjl ·

      In reply to windows updates

      Clarifications

    • #2921173

      Ok, has your copy of Windows have the SP1 or SP2 included.?.

      by Anonymous ·

      In reply to windows updates

      If so then all you need is this:
      Windows XP SP3 ISO:
      http://www.microsoft.com/downloads/details.aspx?familyid=2fcde6ce-b5fb-4488-8c50-fe22559d164e&displaylang=en
      When Downloaded you will need to burn it to disk with this:
      Free ISO burner:
      http://www.imgburn.com/
      Then when burnt to cd place this in your cd/dvd drive and just follow the instructions of all of the updates. It will be faster than downloading from Microsoft’s website. Plus if you do another rebuild you will not have to wait for the updates because you will have nearly all on the disk.

      Please post back if you have any more problems or questions.

      • #2921171

        Try this option…

        by Anonymous ·

        In reply to Ok, has your copy of Windows have the SP1 or SP2 included.?.

        Repairing Damaged Winsock2
        The symptoms when Winsock2 is damaged shows when you try to release and renew the IP address using IPCONFIG.
        And you get the following error message:
        An error occurred while renewing interface ‘Internet’: An operation was attempted on something that is not a socket.
        Also Internet Explorer may give the following error message:
        The page cannot be displayed Additionally, you may have no IP address or no Automatic Private IP Addressing (APIPA) address, and you may be receiving IP packets but not sending them.
        —–
        If you have WindowsXP with Service Pack 2, there is a one line command you can run to reset the winsock2 registry entries
        netsh winsock reset catalog
        ——
        There are two easy ways to determine if Winsock2 is damaged:
        From the XP source files, go to the Support / Tools directory
        Winsock Test Method 1
        Run netdiag /test:winsock
        The end should say Winsock test ….. passed
        Winsock Test Method 2
        1.Run Msinfo32
        2.Click on the + by Components
        3.Click on the by Network
        4.Click on Protocol
        5.There should be 10 sections if the Winsock2 key is ok
        MSAFD Tcpip [TCP/IP]
        MSAFD Tcpip [UDP/IP]
        RSVP UDP Service Provider
        RSVP TCP Service Provider
        MSAFD NetBIOS [\Device\NetBT_Tcpip…
        MSAFD NetBIOS [\Device\NetBT_Tcpip…
        MSAFD NetBIOS [\Device\NetBT_Tcpip…
        MSAFD NetBIOS [\Device\NetBT_Tcpip…
        MSAFD NetBIOS [\Device\NetBT_Tcpip…
        MSAFD NetBIOS [\Device\NetBT_Tcpip…
        If the names are anything different from those in this list, then likely Winsock2 is corrupted and needs to be repaired.
        If you have any 3rd party software installed, the name MSAFD may be changed.
        There should be no fewer than 10 sections.

        To repair Winsock2

        1.Run Regedit

        2.Delete the following two registry keys:
        HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
        HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

        3.Restart the computer

        4.Go to Network Connections

        5.Right click and select Properties

        6.Click on the Install button

        7.Select Protocol

        8.Click on the Add button

        9.Click on the Have Disk button

        10.Browse to the \Windows\inf directory

        11.Click on the Open button

        12.Click on the OK button

        13.Highlight Internet Protocol (TCP/IP)

        14.Click on the OK button

        15.Reboot

        Please post back if you have any more problems or questions.

    • #2921109

      Do you have any internet access??

      by kenone ·

      In reply to windows updates

      Can you get to any website at all?
      If not then you may need to install a NIC driver. Check your “device manager”.

      • #2921533

        This ones a yes

        by mamies ·

        In reply to Do you have any internet access??

        I concluded that he has internet access if he is able to access the Microsoft Update Webpage which is located on the web

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