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Windows Updates hangs

By alexr ·
I experince dificulties to do Windows Updates on WinXP. It hangs with "Checking for latest..."
CPU 95-98%. Sometimes after 3-4 min I eventualy get the screen with updates sometimes I have to just reboot machine. Does anybody else face the same problem?

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More info needed

by wschindewolf In reply to Windows Updates hangs

Is this computer behind a firewall or a proxy server ?

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No proxy, no firewall

by alexr In reply to More info needed

I got Barracuda but even I shut down it I face still the same problem. Everything is opened.

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Things to check

by billbohlen@hallmarkchannl In reply to Windows Updates hangs

First of all, check the %Winroot%\WindowsUpdate.log file.
If there's nothing obvious in there, stop the Automatic Updates service and delete the WindowsUpdate.log file. Then start the Automatic Updates service and try again.
Also check WMI. Right-click "My Computer" and choose Manage. Under the "Services And Applications" node, right-click "WMI Control" and select properties. Make sure that on the General tab there was a successful connection to WMI. If there are any errors, resolve them and then restart both the Windows Management Instrumentation and Automatic Updates services.

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Everything looks fine, but still slow

by alexr In reply to Things to check

WMI Successfuly Connected. Nothing suspicious in the log. It's extremely slow.
But I made a little research on the Internet and see a lot of complains about the same problem. Here is an example :

There have been several posts in this news
group in the last few days about this problem:

"CPU Usage to Update" 9/16/2006 7:51 PM PST

"Laptop very slow when Automatic Updates
enabled" 9/15/2006

"System Hangs, Green Bar Loops Forever, CPU
runs at 100%" 9/14/2006

A reply to "Laptop very slow when
Automatic Updates enabled" 9/15/2006"
written by Robear Dyer (PA Bear) MS MVP-Windows
seems to be the best answer that I have found.

He posted this link:

------------------
The Automatic Updates service may stop
responding:
("The Automatic Updates service may
increase memory consumption over time..")

http://support.microsoft.com/kb/914810/en-us

-------------------

That article says there is a hotfix
available from Microsoft Product Support
Services, and that the charges for the
support call "may be canceled if a
Microsoft Support Professional determines
that a specific update will resolve your
problem."

I have not called Microsoft yet because
today is Sunday. I may call them tomorrow
and see if I would be charged for this
hotfix.

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Perhaps this page can help...

by wschindewolf In reply to Windows Updates hangs
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Thanks

by alexr In reply to Perhaps this page can hel ...

I gonna recheck it

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How long have you waited?

by ?/\/\?|???\/??? In reply to Windows Updates hangs

> Sometimes after 3-4 min I eventualy get the screen with updates sometimes I have to just reboot machine. <

How long have you waited to see if anything happens? Next time you want to reboot, wait about an hour and see if you eventually get an error message. The following links are geared toward troubleshooting / working around a specific AU / WU error (0x8ddd0009), but may also assist you.

http://mygreenpaste.blogspot.com/2006/09/0x8ddd0009-with-microsoft-update.html
http://mygreenpaste.blogspot.com/2006/08/error-0x8ddd0009-with-microsoft-update.html
http://mygreenpaste.blogspot.com/2006/08/another-possible-fix-for-error.html
http://mygreenpaste.blogspot.com/2006/07/windows-update-and-error-0x8ddd0009.html

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3 min. 20 sec

by alexr In reply to How long have you waited?

I made test again this morning. I was waiting 3 min 20 sec until got the list of updates. I remember that before it was only 20-30 sec.
I just wonder if it happens only to me or everybody got this delay.

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15 minutes to an hour...

by IT cowgirl In reply to 3 min. 20 sec

Sometimes it takes over an hour... Other times about 5-10 minutes

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That sucks

by alexr In reply to 15 minutes to an hour...

Oh, I feel like I'm lucky now:)

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