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Windows Vista

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6 replies

by jmartinez7709

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Since I down load Rhapsody software I lost my audio. Stating Windows cannot initialize the device driver for this hardware. (Code 37) No audio devices are installed. I tried almost everything ( re-installed the audio drivers) but nothing work I do not want to re-instaled Windows Vista. Any suggestion.

6 replies

by ---tk---

Yeah... I had an update take my audio out too... I would recommend removing Rhapsody software, and try to reinstall the audio... or you could roll the system back to the point before you installed the software... I would also try removing any update from add or remove software, that has to do with your Audio.... It was a head ake eventually I was able to get it to work again... best of luck to you!

by jmartinez7709

I had removed the software Rhapsody and the updates, but it's still being stubborn.

by Former member

System Restore.

Do this:
Start > programs > Accessories > system tools. And then click on "system restore", and then select the time or day for the restore to roll back to.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

by jmartinez7709

SP1 corrupted the controllers in my machine. I needed to uninstall SP1 in order to fix it. If I am going to install SP1 again, I would need to uninstall Norton first, then reboot and then install SP1. I think some how Norton corrupted installation process.

by Former member

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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