This is a new laptop which I ordered with Vista Business instead of Home Premium just for the fax software. Try as I may, I can’t get it to work. I have it set up identically to my XP laptop, which has been faxing flawlessly for the past 7 years.
What happens is, when I call the fax number the “phone” in the computer rings, the window appears that shows it is receiving a fax, but it keeps ringing. After about a minute a message appears that says something like “Unable to answer this call as a fax.” I have checked and double-checked the settings, both for the fax software and the modem, and they are identical to those on my XP laptop. When I unplug the phone line from my new Vista laptop and plug the same line in to my old XP laptop the fax software works normally.
All ideas appreciated.
