I have a clients PC that won’t boot. The error message i’m getting is:
windows could not start because the following file is missing or corrupt:
\windows\system32\config\system
you can attempt to repair this file by starting windows setup using the orginal setup CD-rom.
Select “r” at the first sreen to start repair
Now when I went to the clients house I fully expected to just put in the XP CD and do as the error message suggested. When I did get to his house he said he couldn’t find the restore CD so I tried using a copy of Windows XP Home that I had on me. It went through all the usual stuff but I didn’t get a prompt for a repair. I think this could be because I was using a version different to what was installed on his machine.
I’ve checked on the Microsoft site and the only solution they’ve suggested is for non OEM versions of XP.
The next step I want to try is to boot to last known good configuration….. I hope that this works. If not i’m at a loss. Has anybody out there had this problem, and if so what did you do to solve it?
