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Windows Won't Shutdown Reboots

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7 replies

by casemaker

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Hi,
I have a laptop running win 98. It won't shutdown, it reboots rather than do a shutdown. I have done scandisk, defrag and all the norton tools. Still wont shutdown. I have gone to msconfig and checked disable fast shutdown and vice cersa, stillthe same. Where should I look now. I have nothing runing at start except systray and explorer, i removed everything else from start up folder , in the registry and using msconfig.
Thanks

7 replies

by tlccomputers

You didn't specify whether you are running early edition Win98 or Second Edition. If you have Win98SE, go to the following website to download and install the Windows 98 Second Edition Shutdown Supplement. This update will correct shutdown issues pertaining to Windows 98 second edition, one of which is the problem you describe. The website is:
http://www.microsoft.com/windows98/downloads/corporate.asp

by tlccomputers

When you copy and paste the url into your browser window, be sure to remove the space between the a and the s just after the last dot.

by bryan_hartman

FIRST THING YOU SHOULD TRY IS GO TO THE MANUFACTURER OF YOUR LAPTOP AND SEE IF THERE ARE ANY PATCHES FOR THIS. HP HAS A PATCH FOR THEIR COMPUTERS THAT RUN WINDOWS NT.

YOU MIGHT WANT TO CHECK YOUR SYSTEM BIOS AND SEE IF ITS SET TO WAKE UP ON LAN,IF IT IS TURN IT OFF. THAT CAN CASUE YOUR SYMPTOMS

ALSO CHECK YOUR POWER SAVE OPTIONS THIS CAN CAUSE THE SAME SYMPTOMS.

by casemaker

The shutdown patch did not solve the problem, it now freezes at the splash screen during shutdown

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