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Windows/Word XP file creation problem

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by vlad dracul

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I'm running a standalone Windows XP Pro system with Office XP. In it, I have 4 accounts: two with administrator privileges and two limited accounts. In those limited accounts, whenever I open Word, I get a "File Creation Problem" stating that it could not create a file for the Cannon BJC-4300; and I don't even have that printer! I don't get the message with the Administrator accounts. Any ideas?

3 replies

by dklippert

Delete all TMP files. Word leaves shards wherever the documents are stored. They start with a tilde (~).
Also delete/rename any Normal.DOT files. Word will regenerate it when it restarts.

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