windows xp

By mlclark25 ·
My son got a virus on his dell laptop and the tech support at his college said he needs to re install windows. He can not find the software but has the product key on the bottom of his laptop. will it be possible to re install his windows.

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Restore Partition

by Working IT In reply to windows xp

If you bought the laptop recently, you may able to restore your laptop back to the manufacture setting. The restore information is hidden on your hard disk. Try pressing F12 key when you see the Dell logo. You may find the restore instruction. Otherwise you may find the instruction on the manual.

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I never bought into the lame excuse

by Shiney69rr In reply to windows xp

that a virus is the death of a computer. Go download the antivirus software from here.

thhey have a 14 day trial.

this is the file right on this link . install run it and it should fix the issue as long as your son did not delete files without letting you know.

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