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Windows XP and keyboards

By rs124653 ·
I purchased a new Dell m90 laptop, it came with Vista which is not allowed on our network so I partitioned, format adn installed XP Pro.

I installed all drivers (XP) and everything on the pc works. I plugged in a MS USB mouse and it works. I plugged in MS USB keyboard adn XP can not install it. The install wizard finishes saying Windows could not find the software. I have downloaded and installed the Intellitype s/w many times and still can not get the keyboard or any external keyboard to work. That goes with the external USB key pad that I have, it does not work either.

Thoughts? I need help!

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bad usb port?

by sgt_shultz In reply to Windows XP and keyboards

do you think the port may be failed? did you try swap ports with the mouse.
also try removing the ports from device manager, see if allowing it to reinstall will fix things up

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