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Windows XP BSOD

By alisdair.comb ·
In december I finally saved up enough money to buy a new computer, one that I was going to build myself and something i've done before.

Everything seemed to be fine however it seems I am plaqued by Blue Screens of Death when playing Games such as Sims 2 and Quake 4, I've also had crashes in World of Warcraft.

The Errors range from

Somes times it does not give a specific error but just a blue screen with an error code that doesn't really help.

I tested just about everything I can think of and i simply can't find the cause.

I work in support myself so I've tried alot of things already, any further suggestions would be helpful.

Windows XP Pro (SP2)
AMD 64 3500+
HIS 512mb x1800xt PCI-E
Crucial 1GB (2x512MB) DDR PC3200 Ballistix Dual Channel
Antec TrueBlue 2.0 480W PSU
Creative X-FI Sound Card
Hitachi Deskstar T7K250 NCQ 250GB SATA-II 8MB Cache
Antec P180 Case

1) Tested my Ram for many hours using Prime95 and Microsofts memory test, no errors.

2) Heat seems fine, case temp is around 32c my CPU is averages around 39-44C.

3) Uninstalled and re-installed drivers, even used a driver cleaner for my ATI drivers.

4) Updated to the BIOS to the latest version available along with all the drivers i've found on ASUS site.

5) Scanned for viruses, trojans etc.. nothing found

I am currently using Microsoft Debug tools to see what the crash dump file contains but I am new to the program and don't fully understand it.

Can you help

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by Vawns In reply to Windows XP BSOD

Hi Alisdair,

Have you tried looking up the stop code on Technet? If you enter the details here:

It should hopefully give you an idea as to what's going wrong.

Hope this helps,


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by alisdair.comb In reply to Technet

The only error i have in my Eventvwr is the following, which i've had no success in fixing despite trying many different steps found on the internet,

I am not sure if the 2 may be related.

Event I 4609
The COM+ Event System detected a bad return code during its internal processing. HRESULT was <error code> from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

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Eventvwr v's BSOD

by Vawns In reply to

Does the BSOD give you a different stop code or is that it?

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by alisdair.comb In reply to Eventvwr v's BSOD

Sometimes yes, I will make a note of all the stop codes I have when I get home and check my PC but they do seems to change.

I only ever have the 4609 Error code in my Event Viewer which seems to happen around about the same time of the blue screens but what i've read it shouldn't really cause a blue screen.

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by Vawns In reply to

According to Technet, that stop code is caused by a NTBackup failure. According to the website you need to "Restart the computer, select Start Windows Normally, and then try to run NTBackup or your third-party backup program again." It doesn't explain what to do if it keeps happening. Does it blue screen at any other time or is it just when you are playing games?


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Driver problem?

by i_am_db In reply to Windows XP BSOD

It seems that I have gotten the IRQ_NOT_LESS_OR_EQUAL BSOD when I had a video driver problem. Have you tried getting a video driver from ATI directly?

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by alisdair.comb In reply to Driver problem?

Yes i've updated to the latest catalyst drivers 6.2, i've even cleaned out all the drivers using a driver cleaning program, I've not had an IRQL in a while, thoug my BSOD seems to jump around.

The last one i did get didn't specify any specific ERROR only give the standard 5 memory address.

First part being : 0x000000C8

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maybe usb??

by Mandanglo78 In reply to Windows XP BSOD

do you have any usb devices i would guess from the irq problem and pooler it would be a usb device. just a thought.....

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by yinbig In reply to Windows XP BSOD

Faulty Processor?????
Faulty Motherboard????

Difficult to check, but if all else is ok it points to this?

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You are overloading your PSU

by dhecht1 In reply to Faulty....

I used to get something similar with a server that has less power than your machine (2500XP+ ,LESS RAM, HDD etc'), switching to a 600w PSU sorted this. It looked like a 450w PSU wasn't enough for the beast.

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