Got a weird one here… it’s a system I’m working on to build an image for Dell Imagedirect (which is a whole other nasty ball of wax I won’t get into right now).
Anyway the issue is I ran the Dell IB Prep tool, which basically dumps all the drivers in the system to prepare it for sysprep at Dell’s factory. Captured a ghost image of it, then restarted. Noticed I had no keyboard/mouse support once in Windows (usb keyboard & mouse). I do at the BIOS level.
Figuring the IB Prep tool screwed something up, I restored a ghost image from before I ran the tool. Booted into windows fine, keyboard and mouse are working. Then, out of morbid curiousity, I deleted the keyboard from device manager and refreshed. Device manager detected the keyboard as an unknown USB device, and never attempted to install drivers for it at all. So I double-clicked on it, did update driver, and it found the correct HID driver right away.
Upon further testing, I’m seeing that it’s not just USB devices. I dumped the video and sound card drivers, and did the same thing. They were detected, but no attempt to install or find a driver was made by Windows. They just showed up as unknown devices, and if I did update driver, they’d find the previously installed driver and work just fine.
So anyway, I’m thinking this is probably going to be something simple… I’ve checked to verify all the obvious services are running, like plug and play, and yes, the user account I’m using has admin priveleges on the system.
Anybody have any ideas?
