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Windows XP Explorer crashes

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7 replies

by richards

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Every other time I open a folder that uses explorer, such as 'My Computer' or a folder that has several shortcuts in it, explorer crashes. After answering whether or not to send a report to microsoft, the desktop icons disappears and then all the icons reappear after a few seconds. Opening 'My Computer' or whatever after that will be OK. Try it a second time and it crashes again. Not seeing any similar problem when starting a shortcut to a program from the desktop.

7 replies

by sixfourtykilo

What version of IE are you running? You may need to reinstall IE 6. If that doesn't work, try copying explorer.exe from the \system32\dllcache folder, otherwise you may need to reinstall.

If you're running any VIA hardware, you may need to get the latest 4in1 drivers as well.

by pgabor9

I don't know what causes this. I have the same problem, and when I called Microsoft Support they gave me the runaround, but basically they don't know either. By the way, one of the answers they tried to give me is the same as the one you got on this site, telling you to reinstall IE, which has NOTHING to do with the problem. Good luck!

by tim_vogt

NEED TO SHUT DOWN SOME OF THE FILES NOT BEING USE AT THAT TIME.IT IS SEEING FILES THAT YOU DON'T SEE CTRL=ALT=DELETE AT THE SAME TIME. THAT WILL SHOW WHAT FILES ARE OPEN THERE ONLY SHOULD TWO FILE WORKING ON THAT LIST SKYTRAY,INTERNET EXPOLER CLOSE ALL OTHER FILES DOWN?

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