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Windows XP fails to recognize...

By svega224 ·
Windos xp fails to recognize both of my cd drives. In the hardware profile it shows a fellow exclamtion mark. How do I overcome this?

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by sgt_shultz In reply to Windows XP fails to recog ...

does this sound like it:
CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
if so, see mskb article 314060 at support.microsoft.com
here is excerpt
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RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, follow these steps:
Start Registry Editor (Regedt32.exe).
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.


Restart your computer.
STATUS
This is a known issue that can occur when you remove Easy CD Creator version 5.01 or earlier or DirectCD version 3.01c or earlier. This issue may also occur with Easy CD Creator version 5.01 and with DirectCD 3.01d or later.

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by Oz_Media In reply to Windows XP fails to recog ...

sgt shultz has a good resolve if you are using or have removed Easy CD creator. If not, it may be a compatibility issue, but I doubt it.
Try installing only one drive and see what happens, they may just be getting the same settings assigned, another long shot but check out the MS article first if it applies.

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