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WINDOWS XP FLOPPY PROBLEM

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WINDOWS XP FINDS THE FLOPPY DRIVE BUT CANNOT LOAD THE DRIVERS TO ACTIVATE THE DRIVE. USUALLY RETURNS A DRIVER CORRUPT OR MISSING ERROR CODE 39. ATTEMPTED TO DELETE FLOPPY DRIVE AND CONTROLLER FROM DEVICE MANAGER (FROM MICROSOFT) AND THEN RE-INSTALL WITH NO LUCK.

7 replies

by ann777

Power off the computer.

Take the cover off of the box.

Check the cables from the systemboard to the floppy (unplug them, check the cable and make sure there are no cuts, etc) drive and make sure that the red side aligns properly.

Check the floppy drive and make sure the power and the controller cable are properly connected/secure. Unplug and reconnect the power (maybe with another power plug if available).

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Try the floppy drive in another computer (to verify it's not the hardware itself), etc.

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Try booting to safe mode and removing the drivers from Device manager. Sometimes there will be duplicates in device manager.

by zcuteone

You might want to dry getting an updated driver from the Manufacturer's web site. Do you have a yellow exlamation point in Hardware devices? Also try the hardware solution given by another person. I sometimes dissconnect my cables from my floppy and I have never gotten that error, that is why I suspect a software issue.

by enserng

Both are good responses, one additional, important step though.
- First, download the latest driver available, even if the same as what you currently have installed.
- Second, delete the device.
- Third, power down (including removing the power cord) and disconnect, then reconnect all connections.
- Fourth, power up, if the device is found during boot, install the new drivers, if not utilize add new hardware via control panel.

Believe it or not, have seen many times (hardware, software, and settings) where removing the offending entry, then rebooting and reinstalling has corrected the problem. Seems like removing and reinstalling during the same session does not actually remove and reinstall, especially when problems are present.

Hope this helps,
Nikk

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