I’m running XP SP2 on a refurbished Gateway AMD 1.6 Ghz notebook I purchased more than a warranty period ago. My problem occurs at infrequent intervals as opposed to every startup.
When booting, the GUI loads, and while the processes are finishing loading, the boot process stops short, with a few processes (network connections, firewall, AV) failing to load. I still have control of my pointer until I click on something, then the system freezes. The hard reboot that inevitably follows usually fixes the issue, but then it may reappear again within the next few bootups.
Again, it’s a problem I cannot recreate every time, and this would most likely explain why the manufacturer received this unit back without identifying a problem in the first place.
Any help would be greatly appreciated.
