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Windows XP/hardware

By hvezz ·
I am working on a friend's PC. He said that his CD ROM drive and speakers(audio) suddenly stopped working. He also said that his Device Manager came up blank. He had installed over a half a dozen anti-spyware and antivirus programs(overkill?) in addition to Norton Security Suite. I managed to save some important files on floppy disks. I ran checkdisk and GWScan on his hard drive and found no errors. I decided to format his drive and re-install Windows XP. Unfortunately his CD-Rom drive will stil not read Cd-Rom's. So I have a blank drive with no operating system. What do I do now?

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Replace the CD ROM drive

by jimmy-jam In reply to Windows XP/hardware

That would be the next logical step in my opinion. There are other things you can do like loading from a network location or possibly a USB drive but it sounds like the CD drive is bad and going to need replaced any way so why not just go for it.

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Well For One...

by cmiller5400 In reply to Windows XP/hardware

Make sure that the cables are reseated, and that it is either set for CS (cable select) or master/slave as appropriate. If that still doesn't work, make sure that the BIOS has it listed to boot from before the HDD. If it still won't work, try another bootable CD. If no dice, then it is junk, replace it with a new one.

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Hm....

by ---TK--- In reply to Windows XP/hardware

That stinks.... Pull your CD rom out and use it to install the OS on his PC. Or go to a PC store and get another cheap one... You can get them for about 30 bucks if you look around...

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