I am working on a friend’s PC. He said that his CD ROM drive and speakers(audio) suddenly stopped working. He also said that his Device Manager came up blank. He had installed over a half a dozen anti-spyware and antivirus programs(overkill?) in addition to Norton Security Suite. I managed to save some important files on floppy disks. I ran checkdisk and GWScan on his hard drive and found no errors. I decided to format his drive and re-install Windows XP. Unfortunately his CD-Rom drive will stil not read Cd-Rom’s. So I have a blank drive with no operating system. What do I do now?
