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Windows XP Home and IP address

By cbsi ·
I have a client who has XP Home edition and for some reason it will not obtain an IP from the router. I apply a static IP to connect to the other workstations but I can not get to the internet I set the DNS's and gateway. I can't even PING to the outside, but I can ping the other workstation and attach to them. Yet all other computers work fine on the same network. I look at IPCONFIG /ALL and all looks well with static IP
ANY IDEAS?

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by Joseph Moore In reply to Windows XP Home and IP ad ...

Is the "DHCP CLIENT" Service running on this XP box? This Service needs to be running for XP to get a DHCP-assigned IP.

hope this helps

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by cbsi In reply to Windows XP Home and IP ad ...

That wasn't the problem DHCP Client is running and active

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by holdenburg In reply to Windows XP Home and IP ad ...

Check the scope on the router. Do you have it setup with enough IP addresses? Or, possibly, is there an adjustment to the router to handle this new client? Try using another new workstation/laptop or another nic card and attach to your Lan. Does it get an IP address assigned by the router? (if not, then I would concentrate on the router side. If it does, then you know that something is required on the client side.) I have also seen where without the gateway address, the XPhome client will get an ip address but not the default gateway. Also, if your getting a 169.x.x.x address, this is an APIPA hardware address. There is a reg hack to prevent XP from assigning the address to any nic card. Then if your able to ipconfig with 0.0.0.0 you then know the router is not assigning an address.

Hope this helps...

Herb

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by holdenburg In reply to Windows XP Home and IP ad ...

Hi again...
Also check for your name resolution on the command line after you static ip the client.

For example: ping www.microsoft.com.

If you cannot resolve this name even when using a static DNS & ip address then you know you still have issues on the client side as you cannot see a DNS server.
Are you using a local DNS server or using an ISP's?

Good luck...

Herb

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by cbsi In reply to Windows XP Home and IP ad ...

Thank you for your suggestions to my problem, as it turned out they had McAfee virus software running on the background which was causing the problem. I uninstalled that program and all worked as should. I then installed My-Etrust virus software the problem solved

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by cbsi In reply to Windows XP Home and IP ad ...

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