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Windows XP Home crashes / Freezes

By baegis ·
My son has a p3 1.4gHz pc with 256MB ram. He had a lot of problems with his computer crashing intermittently. We could not find it so I suggested he buy another hard drive and do a fresh install. He did this but he is still getting the crashes. What should he look for. He has formatted the new drive with NTFS. It is a 120Gb Maxtor drive. His graphic card is SIS AG315-64 ? motherboard not sure I need to look at it.

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by sgt_shultz In reply to Windows XP Home crashes / ...

make boot disk (win98 a good one or boot from xp installation cd and run computer that way. let is sit runninga amd see if freezes happen. if they do, look for problems with hardware. most common in my experience is failed fan(s) or bad ram. or bad video card.

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by sgt_shultz In reply to

oops. try running in safe mode. if runs that way, post results and we can help in that direction.
boot computer, tap f8 key while starting up, choose safe mode from boot menu

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by davems_1973 In reply to Windows XP Home crashes / ...

Check the power supply, I had the same problem with one of my computers. Gateway decided to put a 90 watt power supply into the system.

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by TechieRob In reply to Windows XP Home crashes / ...

I have a feeling that the problem lies in power or heat dissipation. Crack open the case (not literally, just open it :)) and check that the fan on the cpu runs ok. Look for an accumilation of dust and clean that off with an airgun / rag
check the power supply (Id suggest getting a new generic one or something). Clean the power supply if it is caked in dust. Sounds to me like it might be an overheating problem.... try running the PC with the side of the case off for a while, failing that... when it crashes, carefully do a "touch test" to see where the heat lies and go from there. If the onboard chipset or graphics chipset is scorching, invest in a chipset cooler / fan or system fan. My techie senses tell me its either the CPU or graphics so look there first :)

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by ssuzii In reply to Windows XP Home crashes / ...

Hi,
I had the same problem with my sisters computer. I ended up trying to reformat the drive and trying to reinstall the OS and it would not get that far. The person who installed the OS originally had bypassed the checking hardware part. It ended up being faulty ram.

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by djuan.carter In reply to Windows XP Home crashes / ...

Take a look at the RAM. Depending on the model of the machine they might not have put good ram in when the machine was built. Typically I have found that with your machine crashes for no real reason the answer is bad ram.

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