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  • #2251141

    Windows XP home edition – my computer keeps rebooting on shutdown

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    by anita.fairhurst ·

    I have recently had my hard drive reformatted and installed windows XP home edition with SP2 included. When I shutdown, my computer automatically switches back on instead of switching off, can anybody help or advise. thanks. i am just learning about the ins and outs of computers so any help will be appreciated.

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    • #2604264

      Clarifications

      by anita.fairhurst ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      Clarifications

    • #2604231

      Shutdown dialogue box…

      by older mycroft ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      When the dialogue box comes up during shutdown, – where you click OK to confirm closure, does it show “Shut Down”?

      If not it may be showing “Restart” which is what the PC will do when it has shut down.

      • #2604200

        It is set to shutdown

        by anita.fairhurst ·

        In reply to Shutdown dialogue box…

        I double checked I am selecting shutdown not restart, although it is behaving as though it is restart. it was the first thing I verified which is why I am baffled as to why it will not shutdown completely. for some reason it is not telling the PC to power off after closing.

        • #2604191

          Alternative to check…

          by older mycroft ·

          In reply to It is set to shutdown

          Access Task Manager and use the shutdown tab at the top.

          That should force Windows to shut down ALL open tasks. If this works the next step will then be a process of elimination until you can find the process that refuses to shut down.

          Try this method of shutdown first, then post back.

    • #2604100

      from Safe mode – disable ‘restart on system error’

      by sgt_shultz ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      if you can get into safe mode, right click on My Computer pick properties then Advanced then Performance then uncheck box that says ‘restart on system error’
      now you will get a blue screen error instead of a reboot.
      (you may also see this option from your F8 boot menu)
      post the numbers on the blue screen and the description, then we can help you fix it.
      ususally it is an old burning program or driver causing it. you might try updating all your programs especially cd burning, antivirus, firewall and hd utility programs. Update video, sound drivers as a ‘shot gun’ attempt to fix this as they are a high probability source of this problem imho

    • #2604073

      Another thing to try

      by captbilly1eye ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      After doing what was suggested by the others.

      If after booting to Safe Mode, you find that it shuts down properly, disconnect all your peripherals (except your mouse and keyboard). Connect your mouse and keyboard (if USB) to primary USB ports in back and try it then. If that works, start reconnecting the USB connections one at a time with shut downs in-between.
      I’ve seen situations where just plugging a particular USB device into a different port fixed a similar issue.

    • #2604023

      this question has been reposted

      by sgt_shultz ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      i guess we are not satisfactory.

      • #2603894

        Several times

        by beth blakely ·

        In reply to this question has been reposted

        It has been reposted 5 times. I got rid of the threads without any replies. Only two remain; the thread we’re in and this one: http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=228333&messageID=2269910

        If you see any more, mark as spam, please.

        • #2603890

          Thanks, Beth

          by captbilly1eye ·

          In reply to Several times

          I was the one that flagged ’em.

          Hey… while I’ve got your attention…
          any chance they’ll go back to the old update alert email format? grrrrrrrr.
          😀

        • #2603839

          Beth… Pay no attention to the man behind the curtain…

          by captbilly1eye ·

          In reply to Several times

          Hey Beth,
          I was just funnin’.

          I have spent a ton of time reading all the posts in the other discussions concerning recent changes. – including your and Jay’s comments.
          .. and I admit (with apologies) that I have made a few disparaging comments of my own.
          But above all, I do appreciate what you do and I’m sure I’ll learn to adapt.
          Hell, I might even come to like the changes. 😉

          ♪THE LONG AND [b]WHINING[/b] ROAD ♫♪

          The long and whining road
          That leads to your door
          Will never disappear
          I’ve seen that road before
          It always leads me here
          Leads me to your door

          The wild and windy night
          That the rain washed away
          Has left a pool of tears
          Crying for the day
          Why leave me standing here
          Let me know the way

          Many times I’ve been alone,
          many times I’ve cried
          Anyway you’ll never know,
          the many ways I’ve tried
          But still they lead me back to the… –

          Long, whining road
          You left me standing here
          A long, long time ago
          Don’t leave me waiting here
          Lead me to you door

          Yeah yeah yeah yeah
          Still they lead me back
          To the long whining road
          You left me standing here
          A long, long time ago
          Don’t leave me waiting here
          Lead me to your door

          Yeah yeah yeah

          – Billy

    • #2602063

      Just Checking….

      by captbilly1eye ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      Were you able to resolve your issue?
      If so, … how?

      [It is greatly appreciated if you tag all useful responses as ‘Helpful’ by opening those posts and clicking the ‘Mark Helpful’ button at the bottom. That way, people with a similar situation in the future will be able to quickly see what ultimately helped. Thanks.]

      • #2599619

        have yet to try the suggestions

        by anita.fairhurst ·

        In reply to Just Checking….

        hi all

        not being rude or anything, just got back from little holiday (rained all the time), i am going to try teh suggestions over the next few days, then I will post a response to them.

        thanks to all your suggestions so far, tho

    • #2620966

      Thank you

      by anita.fairhurst ·

      In reply to Windows XP home edition – my computer keeps rebooting on shutdown

      Thank you to all the suggestions received, I restored my computer to a previous date, rebooted after installing every program and it seems to have cleared the problem up.

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