Windows XP home edition - my computer keeps rebooting on shutdown

By anita.fairhurst ·
I have recently had my hard drive reformatted and installed windows XP home edition with SP2 included. When I shutdown, my computer automatically switches back on instead of switching off, can anybody help or advise. thanks. i am just learning about the ins and outs of computers so any help will be appreciated.

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Shutdown dialogue box...

by OldER Mycroft In reply to Windows XP home edition - ...

When the dialogue box comes up during shutdown, - where you click OK to confirm closure, does it show "Shut Down"?

If not it may be showing "Restart" which is what the PC will do when it has shut down.

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It is set to shutdown

by anita.fairhurst In reply to Shutdown dialogue box...

I double checked I am selecting shutdown not restart, although it is behaving as though it is restart. it was the first thing I verified which is why I am baffled as to why it will not shutdown completely. for some reason it is not telling the PC to power off after closing.

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Alternative to check...

by OldER Mycroft In reply to It is set to shutdown

Access Task Manager <Ctrl+Alt+Delete - choose Task Manager> and use the shutdown tab at the top.

That should force Windows to shut down ALL open tasks. If this works the next step will then be a process of elimination until you can find the process that refuses to shut down.

Try this method of shutdown first, then post back.

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from Safe mode - disable 'restart on system error'

by sgt_shultz In reply to Windows XP home edition - ...

if you can get into safe mode, right click on My Computer pick properties then Advanced then Performance then uncheck box that says 'restart on system error'
now you will get a blue screen error instead of a reboot.
(you may also see this option from your F8 boot menu)
post the numbers on the blue screen and the description, then we can help you fix it.
ususally it is an old burning program or driver causing it. you might try updating all your programs especially cd burning, antivirus, firewall and hd utility programs. Update video, sound drivers as a 'shot gun' attempt to fix this as they are a high probability source of this problem imho

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Another thing to try

by CaptBilly1Eye In reply to Windows XP home edition - ...

After doing what was suggested by the others.

If after booting to Safe Mode, you find that it shuts down properly, disconnect all your peripherals (except your mouse and keyboard). Connect your mouse and keyboard (if USB) to primary USB ports in back and try it then. If that works, start reconnecting the USB connections one at a time with shut downs in-between.
I've seen situations where just plugging a particular USB device into a different port fixed a similar issue.

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this question has been reposted

by sgt_shultz In reply to Windows XP home edition - ...

i guess we are not satisfactory.

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Several times

by Beth Blakely In reply to this question has been re ...

It has been reposted 5 times. I got rid of the threads without any replies. Only two remain; the thread we're in and this one: http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=228333&messageID=2269**0

If you see any more, mark as spam, please.

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Thanks, Beth

by CaptBilly1Eye In reply to Several times

I was the one that flagged 'em.
<as if ya didn't know>

Hey... while I've got your attention...
any chance they'll go back to the old update alert email format? grrrrrrrr.

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Beth... Pay no attention to the man behind the curtain...

by CaptBilly1Eye In reply to Several times

Hey Beth,
I was just funnin'.

I have spent a ton of time reading all the posts in the other discussions concerning recent changes. - including your and Jay's comments.
.. and I admit (with apologies) that I have made a few disparaging comments of my own.
But above all, I do appreciate what you do and I'm sure I'll learn to adapt.
****, I might even come to like the changes.

<patiently waiting for more emoticons>


The long and whining road
That leads to your door
Will never disappear
I've seen that road before
It always leads me here
Leads me to your door

The wild and windy night
That the rain washed away
Has left a pool of tears
Crying for the day
Why leave me standing here
Let me know the way

Many times I've been alone,
many times I've cried
Anyway you'll never know,
the many ways I've tried
But still they lead me back to the... -

Long, whining road
You left me standing here
A long, long time ago
Don't leave me waiting here
Lead me to you door

Yeah yeah yeah yeah
Still they lead me back
To the long whining road
You left me standing here
A long, long time ago
Don't leave me waiting here
Lead me to your door

Yeah yeah yeah

- Billy

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Just Checking....

by CaptBilly1Eye In reply to Windows XP home edition - ...

Were you able to resolve your issue?
If so, ... how?

[It is greatly appreciated if you tag all useful responses as 'Helpful' by opening those posts and clicking the 'Mark Helpful' button at the bottom. That way, people with a similar situation in the future will be able to quickly see what ultimately helped. Thanks.]

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