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Windows XP Home - hibernation.

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I have put my desktop PC into Suspend -> hibernation many times, without mishap. Last night, however, I did the same - and moving the mouse and/or tapping the spacebar has no effect. Reset or restart has no effect, i.e. blank screen with just the system and HDD lights lit. PC will not boot, either from diskette, recovery CD nor obviously from HDD. Does anyone have any ideas how I might "wake up" the PC?

19 replies

by w2ktechman

for 6-10 seconds
then press it again
it should restart fine, if not you may need to remove the hibernated settings first (run a google search on the startup error)

by fredrp

Thanks for response, w2ktechman, but no joy with your power off/on suggestion. The point now is that when powered on, the PC just sits there with a blank screen and refuses to boot from any source - so I can't get at hibernation settings or anything else. Talk about frustrated!

by stress junkie

At this point it really isn't a hibernation issue. The computer won't work at all from a power off/on. Try removing the battery and then plug it in and see if it will boot. If that doesn't work then it sounds like it's broken.

by now left tr

What kind of desktop PC runs of a battery - and no, a UPS does not count.

by hal 9000

Personally I don't know of one desktop computer that doesn't have one of these. It allows the CMOS Chip to retain Volatile Data that is necessary for the machine to work.

by w2ktechman

Look to make sure that there are no floppies or boot cd's in the drive(s). Unplug any external unnecessary devices (printers, drives, camera, etc.) try again.
If Not
Try opening the case and resetting the BIOS.
Remove the CMOS battery for 30 min, or use the reset feature (probably a jumper) and see if this helps.
If Not
Where exactly does the failure occur? Could there be an electrical problem? Unplugged Device (Internal)? Shorted out Device? Bad MB? Bad RAM? (If RAM becomes unseated this can happen).

by donaldcoe

If Windows caused the problem it must only be on the primary partition and or hard drive. It sounds like a HDD crash, I suggest a simple test to diagnose thatis by disconnecting the C: drive and connect another hard drive (HDD)"jumpered as Master" as your primary, then set your motherboard bios to boot from CD. When the system starts to boot, get into the BIOS and see if the BIOS recognizes the replacement HDD, it is not the plan to install a new operating system but to TEST THE HARDWARE up to the operating system. If the system starts to boot from the operating system CD then it is NOT a hardware issue of failed memory, motherboard BIOS, or any other hardware item other than that original HDD unit. The power save feature of Windows has crashed more Hard Drives than any other Windows option feature. If you want to save power JUST TURN IT OFF.

by hal 9000

There is always the possibility of a Hardware Failure that occurred while the machine was supposed to be in Suspend Mode.

I've seen way too many people chase around for hours at a time trying to fix a Software problem when the computer itself doesn't work properly if at all.

That was a valid Question is it POSTING?

If it isn't then you need to look at hardware first before you can even consider trying to chase down a Software problem as you'll just be wasting time and getting frustrated in the process wanting to know why it isn't working. IF this unit isn't POSTing then changing all the HDD's in the world isn't going to make the thing work as the first option would be a dead Power Supply that got hit with a spike overnight while unattended.

Col

by mbisciotti

I dont think it has anything to do with hibernation either. Since its a vague symptom you need to do process of elimination. (verify power at outlet where pc is plugged in, verify power supply works, reseat processor, memory, hdd etc....you'd be surprised on what you thought was the problem doesn't turn out true.
Hope it works!

by hal 9000

POST process Power On Self Test and depending on who made the unit that can be a splash screen or a display of available RAM and Hard/Optical Drive/s.

If the display remaining blank [i]not even the LED on the monitor changing color[/i] I would first look at the Power Supply as it most likely took a hit overnight while unattended. This is very common with Overhead Power Grids something will get caught between the High Tension and Mains and allow the High Voltage into the Low Voltage Mains. A good PS will sacrifice itself to save the computer. A not so good one will allow the computer to die and the really nasty ones will look as if they are working when they really are not.

So if you are not getting any picture change the PS first with a [b]Known Good One[/b] a New one doesn't necessarily mean that it works properly and then see if you can get any image on the screen. Once that happens you can start to work from there.

If the LED's for the HDD & Power come on but you get no display on the monitor my first suggestion would be the Power Supply not working and having limited power output. Test with a Known Good PS before you attempt to proceed any further.

Also if the phone system is down it's possible that it took a hit and has allowed a massive power surge in through the phone lines but this only applies to DSL or Dial Up connections.

Really a bit more information here wouldn't go astray as attempting to answer a question of [b]It Don't Work[/b] has way to many variables to even start to hope to give an answer that comes close to being correct.

A better description of your problem would certainly be a good starting point.

Do the Fans run? Does the Monitors LED Change Color? Is the Unit performing a POST? Do you hear the HDD spin up? Are there any strange noises coming out from the case?

Col

by fredrp

Thank you, gentlemen (ladies?), for all your comments. After removing CMOS battery for 30 minutes, I re-connected only the display, keyboard and mouse. After power-on, no difference! Still no boot from diskette, CD or HDD.

CPU lights for power and HDDs on, fans and disks running, display initially green then shows "Power saver mode" then goes amber.
Mouse movement/space bar have no effect.

I have just one faint hope left: the CR2032 battery shows 2.25 volts on my meter instead of 3 volts nominal. Does anyone think that might be my problem?

by w2ktechman

If everything seems to be powering up fine, and it sounds like it is running (HDD lights and spinning), it sounds like the video card failed, or that there is an onboard video card and one in a socket, and the system is trying to use the wrong one.
If you have 2 cards, swap the cable to the other, see what happens. If only one, try another card.

by fredrp

Later: new CR 2032 installed. Nothing changed. Do I get on-line and order a new PC, I wonder. Any last suggestions will be gratefully received!

by oldbag

Your description of the problem sounds an awful lot like the recent problems I have encountered with Dell GX270. There is a problem with the mother board where the capaciters can be defective. Eventually, the power supply can also be affected.

If you have this type of PC, call Dell even if it is out of warranty. As long as you can prove purchase, Dell will fix the problem. This is one of those 'hidden' warranty situations.

by fredrp

No, it's a Mesh (UK manufacturer of very good repute; AMD 2400+ processor) which I've had for four and a half years, now, without any problems.

These little lithium batteries have a phenomenal shelf life - May 2006 to May 2013 in this case. I would be hard pushed to believe the new one wasn't up to spec.

Maybe I should canibalise the Mesh and upgrade ready for Vista?!

by hal 9000

Personally I'm booking myself into Hospital when Vista starts getting sold to the mass market. I've discovered that I'm suffering from [b]Information Overload[/b] and need to be cured. That's my story & I'm sticking to it as Vista is a nightmare no matter what you read about it. Every article that I've seen refers to an Old Beta Build or the better ones will tell you that they have just installed RC2 when it doesn't exist.

There is one article about the Took Kit being so great but it isn't currently available in Beta yet let alone one of the latter builds.

On May 22 2006 at a MS Partners Meeting we where told that Vista as it stood them represented 1 Million Man Hours of Work and even then they where finding 5 thousand faults per day. And this was supposed to engender confidence in the product.

Currently I'm booked in for the product release of Vista and Office 2007 on 8 November 2006 here in AU so what is currently RC1 must be very close to the Production version though admittedly that first release will only be the Business Ultimate Version so Business can try to work out the mess that is involved.

Hence my Hospital Visit I don't need the problems that come with the OS and all the Undocumented Features that are included with every MS Offering.

Col

by hal 9000

But if that doesn't fix the problem my first choice would be to swap out the Power Supply.

You don't need one that will fit in the system just something that you can connect up and test.

By the sounds of things you are getting some initial image on the monitor and it's falling over after that. Can you boot this off a Floppy and see if it runs?

If you can and it continues to run I would try the HDD testing Utility and test the drive and if it doesn't run disconnect the HDD, CD/DVD and anything else not important and see if you can get a stable display. You could have a faulty component dragging the voltage rails low and causing the problem.

I would also check the RAM as today I found 1 stick not fully seated apparently somehow it had worked it's way part way out over a 5 year period and was causing some problems. If this M'Board will run on 1 stick of RAM reduce it to that and try a Known Good Stick just to be on the safe side. If you have 2 or more sticks fitted make sure that they are all the same brand & spec and try then one at a time to make sure that they all work. If they are different brands or timing rates it's possible that the problem is arising there.

Generally speaking silly boot problems can be directly traced back the the BIOS Battery I take it that you checked the new one before fitting it? And also made sure if there is a Jumper to Clear the BIOS that's it's still in place on the right pins.

As for buying a new machine that depends on what you have available and how comfortable you feel digging around inside the thing.

But if this helps any recently I had a bad PS that would allow the fans to run and the LEDS to light up as well as the self Test Digital Display on the M'Board which continued to come up showing a Bad M'Board when it was actually a bad PS that wasn't supplying enough power to allow the poor thing to boot up. I could get it to boot about once in 20 attempts if I was lucky but it was a real problem to fault find till I tried another PS which I knew worked and the unit immediately sprung to life without a problem. That was the first Antec PS that I've ever had go bad without reason or at least in this case for a reason that I was told about.

Col

by fredrp

Thank you to all for your suggestions and for your time and trouble. Nothing has worked, so considering the poor old thing is 4.5 years old, I am scrapping it and buying new (with SATA, SLI, etc).

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