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Windows XP: IE Wont Open

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11 replies

by shaundyc

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I have this home pc with Windows XP Pro in which I have 4 accounts where in this one particular account the IE wont open, but all the 3 accounts can open just fine.
I have check the system for viruses but cant find any, I have NAV 2004 installed in the system.

Does anyone encounter this kind of Prob? Hope to hear from you guys the soonest.

thanks

11 replies

by its_reflexed

So Its Just The One Account

Is The One Account Causing The Problem The Last Created Or The Most Used

Because I have experienced this problem before also before

go into the account in which windows explorer wont open

go to start
run
type regedit

go to the HKEY_LOCAL_MACHINE
Software
microsoft
windows
current version
run
and look for the entry

sxynsvsh -/c:\windows\sxynsvsh.exe

if this is there delete it if not close
is the any other entries in startup if so
go to

start
run
and type
msconfig

in the startup tab

disable everything

if it opens then there is either a virus or a software/update problem

maybe even something conflicting s/w wise

goodluck

by shaundyc

btw the account im referring to is account MOST USED. I forgot to mention also its NAV 2004 doesn't open either.

by shaundyc

I already reset the local security policy, but still the same. Well, maybe I have to reformat the system, anyways thanks for the help guys...

by soatone

You don't have to reformat. Create a new profile and use the new one.

Here's how:
1) Restart the system and log on as a user that has administrative rights to the computer. But not the one you're going to delete.
2) Copy the profile directory somewhere. It doesn't matter where but make sure to copy the entire directory. The profile directory is C:\Document and Settings\%username%
3) Right click my computer and select properties
4) Click the advanced tab
5) Under user profiles click settings
6) Click the user profile you want to delete and then click delete
7) Restart the system and log on as the profile you just deleted

Provided you have not modified your Default User profile Windows should rebuild a clean profile. It will look like you're logging on for the very first time.

8) Go to the profile dirctory you copied in step two. Copy back the My Documents folder (for your docs), the Desktop folder (for your desktop icons, and the Start Menu folder (for your personal start menu). Also you can copy the Favorites folder over if you have any favorite websites saved.

Hope this helps

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