windows xp pro

By digsecrty ·
Just received a new HP portable computer with windows xp pro installed on it.

I have a small wi-fi home network. My windows xp pro can not see or connect to some network resources. It is able to access the internet and I am able to ping the ip address of these devices, but windows can not see them. When I open the windows network group icon in Explorer, it is empty. There are no computers in the group.

I have a printer with a print server in it and I am able to print to it and ping it. The printer (HP OfficeJet 7310) has a memory card slot in it. When I installed the drivers for the printer, it mapped a network drive to the memory card slot. When I put a card into the slot, I can't access the mapped drive. I have a file server on the network and I can ping the server, but not map a drive to it. I have other windows 98se, xp home and xp media systems running on the same network and they do not exhibit this problem.

Because it is what HP calls a networking problem, they will not support me unless I give them more money. I am on my own in the wilderness of networking my HP equipment, so much for the HP warranty and customer service. In fact HP?s support has been a nightmare to deal with regarding this issue. I get the run around and have even been told to call Microsoft and tell them I bought the operating system from Circuit City. I have spent at least ten hours of my time trying to solve this problem with HP, to no avail.

Any recommendations?

This conversation is currently closed to new comments.

0 total posts (Page 1 of 1)  
Thread display: Collapse - | Expand +

All Answers

Share your knowledge
Back to Networks Forum
0 total posts (Page 1 of 1)  

Related Discussions

Related Forums