windows xp pro problems

By Gmitp ·
my hard drive was crashing and i had it replaced. when i got it back i was told that some of the software was might not work . which it doesn't but now i can not delete it because says it can't find it, and it wont let me repair or reinstall. Can anyone help?

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

I'm confused. "...had it replaced. when i got it back..."

by Ron K. In reply to windows xp pro problems

Which is it? They replaced your old one with a new one or what?

Collapse -

replaced new , but with old info

by Gmitp In reply to I'm confused. "...had it ...

yes but he tried to take all the information off of the old one. and now none of my photoshops work at all. I am trying to unistall them but it wont let me

Collapse -

because they're not "installed"

by Kenone In reply to replaced new , but with ...

They're copied. Delete the files and re-install.

Collapse -

Did everything get copied?

by mafergus In reply to replaced new , but with ...

Or did the OS get reinstalled and the files get copied? If not, you may want to return it and have whomever you had work on it copy your data off and reformat and do a clean reinstall of the OS. From there you can then reinstall your apps without worrying about remnants getting in the way.

Related Discussions

Related Forums