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Windows XP professional @ internal modem

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3 replies

by leonard8xsmith

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I have windows XP professional installed on several IBM thinkpad laptops and AOL 7.0 installed. All the installations were done at the same time/date. I have logged onto the internet
using AOL several times on each system. Now, all systems have developed a problem with the internal modem. The message is: Modem Internal Error mwme001:modem internal error primary code:05 secondary code:105 file:mwmwin.c.

Can you assist me with this problem?
I have used the system restore feature in XP to restore to a different point in time. But, the error comes back after I logon to AOL and logoff then try to logon again. Oh! by the way, I have disabled the automatic update to microsoft.

Regards, Leonard

3 replies

by cg it

Question: does this error occur when trying to use AOL? to log on to the internet? Can you use a different ISP say MSN (just to see if XP can use the modem and isolate that it's an AOL compatibiltiy problem with XP or that AOl somehow has corrupted the driver data base and XP can't use the modem). If this is an AOL XP compatibilty problem where AOL is the culprit, I recommend contacting the 24 hour AOL tech support.

by cg it

Duh me! Shouldn't try to answer questions late at night. Ok. Try using the modem to sign up for MSN ISP. If XP has no problem in using the modem (no error messages ) and after a few attempts to sign up with MSN (without actually signing up) and no error messages appear concerning the modem, then AOL 7.0 is the culprit and you should really contact them. (if you have that problem undoubtably other have as well).

by cg it

I contacted AOL concerning your problem. The tech people gave me a lame answer to resolve this problem. Their advise was to run the modem autodetect again. If that didn't fix the problem to contact them again. :(

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