Hi,
My Windows XP Pro. system was infected by a virus. I tried to clean it but no luck. I tried to reinstall Norton but the virus prevented me. Norton adivsed to clean in safe mode. I could not start in safe mode. I forced safe mode using msconfig. Then, I ran Windows repair. After the last reboot it went into safe mode and install could not complete in safe mode.
I put the hard disk as a slave in another machine and cleaned the virus. I backed up the registry and used a copy of the registry files from the System Volume Information folder. I was finally able to complete the repair. Now I load Windows and it starts and shows the wallpaper but I do not have a start menu, no icons and cannot run any commands. Task manager runs and when I run coomands from it, they do not run. The only thing that works is shutdown and restart.
Can anyone help? I have a very important application installed and do not want to lose it.