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Windows XP reinstallation

By barboza3002 ·
My Toshiba Satellite m35x-s311 got a corrupt file and all I get when I startup the screen is a black screen with an error message, and it doesnt load up windows at all. it says i need to put in the reinstallation cd to fix the problem. but i don't have it anymore. is there somewhere i can download it and load up the cd to get windows working again.?
Please help

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by Staxxxx In reply to Windows XP reinstallation

As long as you still have your EULA sticker on your system you should be able use any XP media as long is it is the same version. ie.. Pro OEM, Home Upgrade, etc..

Having said that if you can't borrow one from someone you should be able to contact your pc manufacturer (in this case Toshiba) and request another copy of the reinstallation media. There is usualy a $10 or $20 charge for this though.

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by larryhyman In reply to Windows XP reinstallation

Contact Toshiba or Microsoft, you will need access, or borrow a cd from a friend (as long as it is exactly the same version installed on your system) look at the XP sticker on your computer to get the exact version, you will need at least minimum access to the recovery console to run chkdsk /r, if you find exactly the same version cd, you should be able to do the reinstall with your license key, but to save all the hassle, I would call Toshiba first and see what they would suggest....

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by HAL 9000 Moderator In reply to Windows XP reinstallation

Firstly I would contact Toshiba and get another copy of the Recovery CD for this unit as it is not a OEM copy of Windows but a Slipstreamed copy with just the drivers required for this particular computer. If you use anything else you may to have to hunt around for drivers for some hardware that isn't easy to find particularly when you get the Generic Unknown Device in the Device Manager.

While it's true that you can use the same version of XP to install from the problem here is that Toshiba didn't necessarily have a regular version of XP at the very beginning they could have used something along the lines of a Volume License or another system that doesn't require the entering of a Product Key or Activation. If you use the wrong version to do a repair install from if that becomes necessary you could have some problems in Activating the Product so you can keep your computer running for more that the 30 Day trial period.

It's easier to ring Toshiba with the Model & Serial Number and request a replacement CD as it will have exactly what you need on it without any problems.


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