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Windows Xp restart problem

By darshan.samje ·
When ever I shutdown my PC it restarts, i have to cut the power manually, it dose not shutdown. i am using windows XP prof.
any ideas how to resolve without formatting...

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shutting down XP

by jck In reply to Windows Xp restart proble ...

Make sure that the selection dropdown is set to "Shutdown" rather than "Restart" when turning off XP

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You may be encountering

by IC-IT In reply to Windows Xp restart proble ...

an error on the shutdown. Go into System Properties and turn off automatic restart on error. This should result in a blue screen that will identify the problem area.
Also check your event logs.

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