I used to have Norton Antivirus installed on my computer and removed it a few months ago. I then installed Kasperky Antivirus ver 6 and noticed that most applications on my computer (e.g., iTunes) would not be able to connect to the Internet.
Also, Windows XP’s firewall & security center would not be able to detect (“Microsoft approved”) antivirus software.
For example, Kaspersky and AVG software cannot connect to find the latest updates. With Kaspersky I get “Update failed: connection refused by server”; and with AVG I get “The update server connection failed; no additional information is available.”
I also tried adding these (and other) programs to the Windows Firewall exceptions list and that didn’t work either.
I’m concerned because my anti-virus software has not updated for months now.
Any ideas about what else I can try? I really appreciate your assistance.