General discussion

Locked

Windows XP Shutdown Problem

By Etoile ·
I've just installed Windows XP Pro on an older system which is running quite well. However, when I shut down, I get the old message "It is now safe to turn off your computer" and then I have to shut off the power manually - something I haven't seen pre-ATX power supplies.

I don't think anything has changed in the bios, so are there any settings somewhere in Windows that I can set straight so that it powers down?

This conversation is currently closed to new comments.

10 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Windows XP Shutdown Problem

by tduval In reply to Windows XP Shutdown Probl ...

If you really have an ATX power supply, go to bios, power saving, and verify your settings.

Collapse -

Windows XP Shutdown Problem

by Etoile In reply to Windows XP Shutdown Probl ...

Is definitely ATX - this machine shutdown fine in Windows98SE or ME

Collapse -

Windows XP Shutdown Problem

by dmiles In reply to Windows XP Shutdown Probl ...

During shutdown or reboot, Win XP may hang (stop responding) at the "saving your settings" screen. During such a hang, there is no response to Ctrl+Alt+Del; the mouse may or may not work. (The problem may be intermittent.)

This is a known bug in Windows XP, for which Microsoft has a supported fix. Because this patch is scheduled for further quality assurance testing in the future, Microsoft only recommends that you install it if you have a serious problem; otherwise, they recommend waiting for Service Pack 1, which will include the more permanent version of the fix. To learn how to get this patch, see Windows XP Stops Responding (Hangs) During Windows Shutdown.

As a workaround, newsgroup correspondent "lou" resolved this problem by dismantling the Windows XP logon Welcome screen. In the Control Panel, click User Accounts, then click "Change the way users log on or off." Uncheck the box that says "Use the Welcome screen." This removes the initial logon screen with individual icons for each user and, instead, pops up the classic logon prompt that requires each user to type a user name and password

Collapse -

Windows XP Shutdown Problem

by dmiles In reply to Windows XP Shutdown Probl ...

RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack

This update is available on the Microsoft Windows Update Catalog Web site.
Download the "Restarting Windows XP" update now

Release Date: February 1, 2002

Collapse -

Windows XP Shutdown Problem

by Etoile In reply to Windows XP Shutdown Probl ...

Poster rated this answer

Collapse -

Windows XP Shutdown Problem

by 1stladytech In reply to Windows XP Shutdown Probl ...

Try to get an upgrade for the bios from the motherboard site. This usually happens when the older board is not fully compliant to XP in the ACPI layer. The bad news is that you may have to reinstall XP after the flash to get it to shut down properly. XP doesn't like to change the motherboard settings after it is installed. If you force the ACPI settings into the current load, it will probably unstablize it.
Good luck

Vickie

Collapse -

Windows XP Shutdown Problem

by Etoile In reply to Windows XP Shutdown Probl ...

I had upgraded the bios, but this didn't have any effect

Collapse -

Windows XP Shutdown Problem

by TheChas In reply to Windows XP Shutdown Probl ...

Open device manager.

(System properties, hardware, click on device manager.)

Click on view, and select view hidden devices.

Right click on APM and select enable.

Windows should now shut down properly.

There are further details and a XP shut down trouble shooting guide posted at www.aumha.org

Chas

Collapse -

Windows XP Shutdown Problem

by Etoile In reply to Windows XP Shutdown Probl ...

Something pretty close to this helped. Thankyou very much. It appears that this system installed WinXP with a few didn't defaults than many others I have built.
Thankyou very much

Collapse -

Windows XP Shutdown Problem

by Etoile In reply to Windows XP Shutdown Probl ...

This question was closed by the author

Back to Windows Forum
10 total posts (Page 1 of 1)  

Related Discussions

Related Forums