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Windows XP STOP error, IRQL_ error

By arms780 ·
I have a friend who has Win XP Pro and is having major troubles. He keeps getting a blue screen that includes a STOP error, a memory minidump, and this error: IRQL IS NOT EQUAL TO OR LESS THAN

I looked up similar problems on here and some people suggested a bad power supply, faulty RAM, BIOS updates, and replacing the motherboard. He has updated Windows with all the patches, has all of his drivers updated, removed a stick of RAM, and is still having trouble. I looked up his STOP error on the MS knowledge base, and they didn't have anything on his particular error. I tried looking in his minidump file using chkdump, couldn't make much of it, so I had him set up his computer to do a full memory dump, but when his computer crashed again, it didn't do a full dump, just another minidump.
I'm still getting info from him, so this is a basic rundown of what he has (this is what he has sent me anyway):

Thunderbird AMD processor
ATI All in wonder Radeon AGP card
1024 Sound Blaster Live Value
2 Hardrives

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by dmiles In reply to Windows XP STOP error, IR ...

The Stop 0xA message indicates that a kernel-mode process or driver attempted to access a memory location to which it did not have permission, or at a kernel interrupt request level (IRQL) that was too high. A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own. This Stop message is typically due to faulty or incompatible hardware or software.

Possible Resolutions:

A Stop 0xA message might occur after installing a faulty device driver, system service, or firmware. If a Stop message lists a driver by name, disable, remove, or roll back the driver to correct the problem. If disabling or removing drivers resolves the issues, contact the manufacturer about a possible update. Using updated software is especially important for multimedia applications, antivirus scanners, and CD mastering tools.

A Stop 0xA message might also be due to failing or defective hardware. If a Stop message points to a category of devices (video or disk adapters, for example), try removing or replacing the hardware to determine if it is causing the problem.

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by arms780 In reply to

Poster rated this answer.

I hate to say unacceptable, it's the only way it would let me repost. the above was helpful, stupid rating system.

Here is my friend's exact stop error: STOP:0x0000008E (0xc0000005, 0x80526171, 0xf37cfa2c, 0x00000000)

He pulled out one of his memory sticks and is running stable at the moment, I just wonder if this is a temporary solution to a permanent problem.

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by pierrejamme In reply to Windows XP STOP error, IR ...

In addition to dmiles I have to add my 2 cents worth. Get more RAM. 256 is inadequate for XP Pro.

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